Salesforce integrates intent-aware Agentic Commerce Search
Salesforce says its Agentic Commerce Search is integrated with B2C Commerce and Shopper Agent, while headless APIs can bring search, browse, recommendations, and merchandising to other commerce stacks.
- Why it matters
- Agentic product discovery is moving from generic chat search toward catalog-aware intent interpretation with merchant-controlled ranking and merchandising.
- Merchant impact
- Merchants should test natural-language product requests against catalog attributes, inventory, ranking rules, recommendations, and fallback behavior before exposing the experience to shoppers or agents.